View Parent Payment History

Overview

Who this is for: Parents tracking payment records across one or more students.

What you can do here: Filter by student, review totals, and print records.

Prerequisites

• You can sign in with the role for this guide and access the entry route.
• Required student or payment data exists for your scenario.
• If your role is restricted, some actions may be hidden.

Step-by-step Procedure

1. Open Payments > Payment History (/Parent/PaymentHistory).
2. If you have multiple children, use Filter by Student:
   • All Students
   • Individual student buttons
3. Review Total Payments Made.
4. In Payment Records, review each row:
   • Date and time
   • Transaction ID
   • Amount and receipt
   • Type (Online Payment or Manual Entry)
   • Status (Completed or Pending)
5. Select Details in a row for full payment details.
6. Use Print Records in Export Options if needed.

Expected Outcomes

• The workflow completes and expected updates are visible in the destination page.
• You can verify status, totals, or records using the page results shown in this flow.

Troubleshooting / Edge Cases

• Use Back to Dashboard to return quickly.
• Use View Disputes to review payment disputes.
• If no rows appear, check student filter selection.
• If you see Showing last 20 payments, contact the school for full history.

Variations / Branching Flows

Q: Can I view all children in one list?

A: Yes. Select All Students in the filter area.

Q: How do I print records for my files?

A: Use Print Records.

Related Workflows

• Use the Parent Dashboard
• Pay Student Fees