Run and Review Imports in Import Center
Overview
Use this guide to upload CSV data, map columns, validate rows, commit imports, and review job history. The Import Center starts at /Import/Index; each import type opens the wizard at /Import/Wizard?type=....
Prerequisites
- Admin access to Import Center.
- Import create permission to validate and commit imports.
- Import read or audit permission to review recent and historical jobs.
- A CSV file for the selected import type, prepared from the current template or field list.
- For fees, assets, and payments, confirm related students, account codes, items, and payment references exist before running the import.
Step-by-step procedure
- Open Admin in the top menu, then select Import Center (
/Import/Index). - Choose an import type card, such as Students, Fees, Payments, Sections, Staff Member Roster, assets, staff, or enrollment.
- Select Start an Import to open Import Wizard (
/Import/Wizard?type=...). - In Step 1: Upload Your File, drag and drop a CSV file or browse for it.
- Continue to Step 2: Map Columns.
- Map required fields marked with
*; review optional fields before leaving them blank. - Continue to Step 3: Review & Commit.
- Review To Create, To Update, To Skip, Errors, and any Validation Errors Found section.
- For student or enrollment imports, review Import Mode carefully.
- Select Commit Changes to run the import.
- To review previous jobs, select View History (
/Import/History). - Use Search, Import type, and Status to find the job.
- Open the job and review Import Job Details (
/Import/JobDetails), including Completed, Partial, Failed, or Processing status. - Select Download error report when an error report is available.
Variations / branching flows
- Students: use Roster Refresh for a full roster sync where students missing from the CSV may be marked inactive. Use Delta Import for partial updates where missing students should remain unchanged.
- Fees: validate student numbers, amounts, descriptions, and account code values before committing.
- Payments: verify payment references, amounts, and student matching before committing.
- Sections: verify section identifiers and active status values.
- Staff Member Roster: confirm staff and section records already exist before importing roster assignments.
- Job review: use Import History when the request is to audit prior imports instead of starting a new one.
Expected outcomes
- The wizard validates the uploaded CSV and displays row-level create, update, skip, and error counts before commit.
- Successful jobs appear as Completed in recent jobs and history.
- Jobs with mixed results appear as Partial and include an error report when available.
- Failed jobs appear as Failed with processing details that can be used to correct the source CSV.
Troubleshooting / edge cases
- If Validation Errors Found appears, correct the CSV and validate again before selecting Commit Changes.
- If the wrong import type was selected, return to
/Import/Index and start the wizard from the correct card. - If a job remains Processing, wait briefly and reopen Import Job Details from history.
- If an error report is unavailable, use the processing log and row-level validation messages shown in the job details page.
- For account-code failures, verify the code exists in the correct Code Set and is not duplicated.
Related processes
- Bulk Import Scripts Runbook
- Bulk Import Prerequisites
- Manage Account Codes